For Scorekeepers

Master the court. Keep the game moving.

1 Getting Started

Your court link

The organizer will give you a link to your assigned court. It looks like rallyhq.app/court/tournament-name/1.

Open the court link

Use your phone or tablet. The interface is optimized for touch.

Enter the PIN (or use captain login)

General scorekeepers: The organizer will share a 4-digit PIN with you.
Team captains: Use your team portal link — no PIN needed.

You're ready to score

You'll see matches assigned to your court. Select the current match to begin.

2 How to Score

Select the match

Tap the first match under "Up Next". Active matches show a gold border.

Tap to score

Every tap updates the public scoreboard instantly. Spectators see changes in real-time.

Finalize the match

When the winning score is reached, verify with both captains and tap Save Final Score.

The buttons

Tap + to add a point, − to correct a mistake. Both buttons sync immediately to every spectator's screen.

3 Multi-Set Matches

Some matches are best-of-3 sets. Here's how they work:

Sets 1 & 2

Played to 25 points (win by 2). When a team wins, Rally HQ automatically starts the next set.

Set 3 (if needed)

Played to 15 points (win by 2). This is the tiebreaker — first to win 2 sets takes the match.

Set transitions are automatic

Just keep scoring — the system handles switching between sets.

4 Correcting Mistakes

Wrong point

Tap the − button to remove a point. The correction syncs immediately.

Major dispute

Stop play and call the organizer. They can make corrections from the admin dashboard.

5 Connection Issues

If you lose connection

Keep scoring. Rally HQ saves your changes locally and syncs them when you reconnect.

Green Wi-Fi indicator = connected.

Refresh if scores seem stuck

Pull-to-refresh or hard-reload the page. Local changes are preserved.

Move closer to the router

Gym Wi-Fi often weakens past the bleachers. Closer is better.

Switch to cellular

If gym Wi-Fi is slow or saturated, drop to cellular data.

6 Best Practices

Keep your device awake

Disable auto-lock during matches so you don't have to keep unlocking.

Use portrait mode

The scoring interface is optimized for vertical orientation.

Confirm final scores

Before saving, quickly confirm with both captains to avoid disputes.

Stay charged

Bring a portable charger or stay near an outlet for long tournaments.