For Tournament Organizers

Your complete command center manual. From setup to championship point.

1 Creating a tournament

Start by visiting /manage and clicking New Tournament.

Name

Your tournament's display name (e.g., "Summer Bash 2026").

Date

When the event takes place.

Courts

Total number of courts available for matches.

2 Security & scoring access

Who can score matches?

Rally HQ uses two authentication methods for public scoring. Both are automatically set up when you create a tournament.

Scorekeeper PIN

A 4-digit PIN is auto-generated for your tournament. Find it in Settings and share it with designated scorekeepers. The PIN protects against unauthorized scoring.

Team captains

Captains can score any match without a PIN. Their team portal link serves as authentication. Great for self-officiated games — captains are trusted as designated scorekeepers.

You always have full control

As the organizer, you can score from the Manage dashboard without any PIN — your login is your authentication.

About captain names you'll see

When a captain signs in via Magic Link, they may set a display name on their Rally HQ account. Rally HQ now shows that display name in your Teams views and roster surfaces, with their email address available as a tooltip / secondary label. Captains who haven't set a display name (or who registered through the legacy verification-code flow without claiming an account) continue to show as their email address. You don't need to do anything differently — the change is purely cosmetic on the organizer side.

3 Check-in process

Game day tip

Set up a check-in station where captains confirm their team is present. This helps you know which teams are ready before starting pool play.

Confirm arrivals

As teams arrive, verify they're on your roster. Mark any no-shows or late arrivals.

Finalize pools

If a team doesn't show, reassign pools before generating the schedule. Uneven pools are okay.

Brief your scorekeepers

Give them the court links and PIN. Walk through the scoring flow if they're new.

4 Scoring rules

Rally HQ supports flexible scoring formats. Configure these in Settings.

Single game to 25

Quick pool play matches, time-limited events.

Best of 3

Bracket play, championship matches.

Point cap (e.g., 21)

Recreational leagues, faster turnaround.

Win by 2

Many sports require winning by 2 points. Rally HQ enforces this automatically when enabled.

5 Running the event

Pool play

Assign teams to pools in the Pools tab. Aim for 3–4 teams per pool to ensure everyone gets enough play time.

Matches are scheduled automatically based on court count. Each pool uses a round-robin format (everyone plays everyone). Standings update in real-time as scores come in.

Bracket play

Once pool play is done, go to the Bracket tab. The system automatically seeds teams based on record.

Click Generate Bracket to build the elimination tree. Pool winners get top seeds (1, 2, 3…). Second-place finishers follow (4, 5, 6…).

Going live

On game day, toggle Tournament is Live in Settings. This shows the LIVE badge to spectators.

6 Handling ties

Automatic tiebreakers

Rally HQ breaks ties automatically. You don't need to intervene unless there's a special circumstance.

Win-loss record

Most wins ranks higher.

Point differential

Total points for minus points against.

Head-to-head

Who won when they played each other.

7 Troubleshooting

Bracket won't generate

Ensure all pool play matches have final scores.

Check that you have at least 2 pools.

Verify teams are assigned to pools (not unassigned).

Score dispute

Both captains should agree on the final score.

You can edit any match score from the Schedule tab.

Changes are logged for transparency.

Scorekeeper can't log in

Double-check the PIN is correct.

Make sure they're using the right court link.

Try refreshing the page on their device.

8 Managing leagues (Pro)

Pro feature

Leagues are available with a Pro subscription. They're perfect for recurring events like weekly leagues across any sport.

Understanding the structure

Leagues have a hierarchical structure: Event → Season → Weeks.

Event — the overall league (e.g., "SoCal Beach League").

Season — a time period (e.g., "Spring 2026").

Week — individual tournament within the season (Week 1, Week 2…).

Team rosters

Teams register once for the league and their roster persists across all weeks. No need for teams to re-register every week.

Teams register at /events/[slug]/register. Their roster is automatically copied to each week's tournament. Standings track their cumulative record across the season.

Season standings

Standings update automatically as matches complete. The public standings page shows real-time rankings.

3 points per win · 1 point per tie · 0 points per loss.

Weekly workflow

1. Add a new week from the season dashboard.

2. Team rosters are copied automatically.

3. Run the week like a normal tournament (pools, bracket).

4. Season standings update automatically.

9 Billing & plans

Access your billing dashboard from /manage by clicking Billing in the header.

What you can do

View your plan — see your current tier (Free, Plus, or Pro).

Payment history — all past invoices with download links.

Tournament passes — list of tournaments unlocked with Plus.

Manage subscription — update payment or cancel via Stripe.

Secure payments

All payment processing is handled by Stripe. We never see or store your full card number.

Frequently asked questions

Know your legal responsibilities

As an organizer, you're responsible for participant data, safety, insurance, and payment handling. Rally HQ is software — you run the event.

Read the full responsibility summary →